Overview
Hello! Welcome to the Privacy Policy of Shanghai Shengbing Technology Co., Ltd.
(hereinafter referred to as "Shanghai Shengbing","we","our"). This policy outlines how
Shanghai Shengbing collects, uses, processes, and shares your information.
This Privacy Policy applies to your download, access, and use of Shanghai
Shengbing games (hereinafter referred to as "Games"), whether on your computer, mobile
device, our website (hereinafter referred to as the "Website"), or any other website,
device, or platform. It also covers our marketing and advertising campaigns on all
platforms, as well as other services we provide to you, including activities with public
figures. Additionally, this Privacy Policy extends to any other services we may offer
related to our games or websites, such as customer support, social media and community
channels, and other websites we may operate from time to time. In this Privacy Policy,
we collectively refer to all our games and other services as our "Services."
By downloading, visiting, and/or playing our games, or interacting with our
websites or other services, you consent to our collection and use of your information in
accordance with this Privacy Policy. This includes consent for Shanghai Shengbing and
our advertising partners to use your data for targeted advertising, as detailed in the
Marketing and Advertising section of this Privacy Policy. These sections also explain
how you can opt out of using your personal information for targeted advertising
purposes. If you have any concerns about providing information to us or using that
information in accordance with this Privacy Policy, you should not use our games or
other services.
Sources of Information We Collect
The way we collect information depends on how you use our services. For example, we:
· Collect information you provide directly to us, such as when you create an
account, sign up for marketing, or contact us.
· Automatically collect information related to the games you play.
· Collect information from third-party platforms, such as when you use a
third-party account to play our games or access our services.
· Automatically collect information, including through cookies and similar
tracking technologies.
· Collect information from third parties, such as ad networks, business
partners, third-party information providers, and other players.
1.Information You Provide
You provide us with information when you use our services, such as when you:
· Create an account or use the services.
· Subscribe to marketing and communications.
· Post comments on our message boards, forums, chat rooms, feeds, websites, or
other services.
· Purchase or redeem one of our products or services (including physical items,
virtual items, virtual currency, or add-ons).
· Download, install, or access demo games, programs, or other software.
· Contact us for support or other purposes.
· Use our email or sharing features.
· Participate in events, contests, promotions, surveys, or game testing.
· Engage in activities where you provide your information.
We may collect your name, email address, phone number, photo, mailing
address/zip code, payment or purchase information, age, gender, password, platform ID,
software products played, survey data, geographic location, and the gaming systems or
platforms you use, depending on the service or your activities. We combine this
information across the devices you use.
2.Game Information
When you use the services, we automatically receive information related to your
games. Game information includes your platform ID or game service ID, game achievements,
game scores and performance, IP address, MAC address or other device ID, other
platform/device information, and other information and statistics related to your use of
the services. We collect game information even if you do not register for the services.
We may combine game information with other information we have about you. We may also
use internal and third-party anti-cheat technology to detect and prevent cheating in our
services.
3.Platform, Game, and Social Network Information
When you access our services using a third-party platform account (such as a
gaming platform account, game network service account, or social network service
account), we collect information. If you access our services in this way, the
third-party platform will provide us with information about you. For example, depending
on your use of the third-party platform or activities on such platforms, we may receive
your username, friend list, or account information necessary to provide services or
purchase in-game items. Third-party platforms may allow you to control the information
provided to us. We are not responsible for the terms, policies, disclosures, or actions
of any third-party platform.
4.Cookies and Similar Technologies
We may use cookies, web beacons, pixel tags, Flash cookies, internet log files,
software development kits, and similar tracking technologies to improve and maintain the
functionality of our services; enhance security and fraud prevention; and provide you
with targeted advertising. Our systems may not respond to “Do Not Track” requests or
headers from some or all browsers. More information about our use of cookies and similar
technologies, as well as options for managing cookies, can be found in the section
Managing Your Account, Communications, and Data. You can also use cookie preference
tools (if available) or visit our Cookie Policy posted within the services to learn
more.
5.Information Received from Third Parties
We receive information from third parties to update the information we collect
about you. We may receive information from public databases, platform manufacturers,
analytics providers, game developers, and other business partners, as well as from other
Take-Two companies involved in providing you with services. This includes demographic
information and information related to your interests. We may collect publicly available
information (including from social media) to protect our users, employees, facilities,
and services, and to assist in investigations. We also receive information from other
individuals using our services. This may include information about you if you are
mentioned in comments on the services or if individuals send us direct messages.
How We Use Your Personal Information
We use your information for the following purposes:
Providing You with Games: We use your information to fulfill our contractual
obligations, enabling you to create an account, play games (including as a guest), track
your progress, and play with friends, including communicating via in-game chat, audio,
or video calls (if applicable). Additionally, we use your information to facilitate
purchases through Google Play, the iOS App Store, or Xsolla, Inc., and to maintain
records of such transactions. The information we process includes your registration
details, identifiers, in-game activity, and related game usage data.
Improving and Monitoring Game Usage: It is in our legitimate interest to enhance
our games for our customers. To achieve this, we may automatically collect or generate
information about your gameplay and device, such as battery status, Wi-Fi strength,
device manufacturer, model, operating system, and available storage.
Providing Support and Responding to Requests or Complaints: If you seek support
from us, we use your information to create a support account, respond to and resolve
your queries and complaints, and facilitate support (e.g., retrieving forgotten
passwords). By doing so, we fulfill our contractual obligations to you. The information
we process includes your registration details, identifiers, device information (e.g.,
Wi-Fi strength and available storage), and any other information collected through our
customer support channels.
Conducting Analytics: It is in our legitimate interest to analyze the usage of
our games, newsletters, and advertising campaigns, as well as any other interactions or
interests. We process information that is automatically collected or generated during
gameplay or interaction with our newsletters and ad campaigns to (a) create anonymous
and aggregated data, (b) segment users by specific characteristics or interests, and (c)
conduct predictive analysis on your interests.
Sending Updates About In-Game Offers: Based on your gameplay, geographical
location, device data, and in-game interactions, we tailor promotional offers and
information about purchasable virtual items in the game. This is based on our legitimate
interests.
Providing You with Advertising: We deliver advertisements and suggestions to you
within our games and elsewhere. These may relate to our own games or other services you
might be interested in. These advertisements and suggestions can be tailored
specifically to you. Where required, we will do this only with your consent. In cases
where consent is not needed or where we provide contextual advertising, we do so based
on our legitimate interests. If you no longer wish to receive targeted ads, you can
withdraw your consent in the game settings to opt out and adjust your browser and device
settings. To customize ads and allow our advertising partners to do the same, we process
information that is automatically collected or generated during gameplay and information
received from third parties.
Conducting Surveys: We may periodically invite you to participate in surveys,
which align with our legitimate interests as they help us understand our user base and
improve our games. If you choose to participate, we will process your registration
information and any other information collected through survey questions.
Information Sharing
We respect and protect your personal information. In certain circumstances, to provide
better services and comply with legal requirements, we may share your personal
information as follows:
· Sharing with Third Parties: We may share your personal information with
authenticated partners or service providers to support our game services and technical
support. These partners and service providers may process your information on our behalf
but only to fulfill specific tasks necessary for our services.
· Legal Requirements or Protecting Our Rights: We may share your information as
required by applicable laws or to protect our legitimate interests (such as safety,
property, or other rights). This may include cooperation with law enforcement agencies
or other third parties to comply with legal and regulatory obligations.
· Sharing with Your Consent: We may share your information after obtaining your
explicit consent.
We are committed to taking reasonable measures to protect the security of your
personal information and only share it when necessary. We will never sell or rent your
personal information to third parties.
Disclosure of Your Information
We do not sell or market your personal information. However, in the course of providing
our services, we may disclose aggregated information about users for the following
purposes:
1.To Contractors, Service Providers, and Third Parties: We share information
with contractors, service providers, and other third parties that support our business.
These entities are contractually obligated to keep personal information confidential and
to use it only for the purposes we disclose to them.
2.In Business Transfers: If Shanghai Shengbing undergoes a merger, divestiture,
restructuring, reorganization, dissolution, or other sale or transfer of some or all of
its assets, personal information held by the company about our users may be among the
assets transferred. This could occur whether as part of a going concern or as part of
bankruptcy, liquidation, or similar proceedings.
3.To Fulfill the Purpose of Your Information Submission: For example, if you
provide us with your social media account information to use our services' social
sharing features, we will transmit the content of that request to the intended
recipient.
4.For Any Other Purpose Disclosed at the Time of Information Provision: We will
disclose your information for any other purpose that we disclose to you when you provide
the information.
5.With Your Consent: We may disclose your information with your consent.
6.To Comply with Legal Obligations: This includes complying with any court
order, law, or legal process, including responding to any government or regulatory
request.
7.To Protect Rights and Safety: If we believe disclosure is necessary or
appropriate to protect the rights, property, or safety of Shanghai Shengbing, our
customers, or others, we may disclose your information. This includes exchanging
information with other companies and organizations for fraud protection and credit risk
reduction.
By adhering to these guidelines, we ensure that your personal information is
handled responsibly and with respect for your privacy.
Ensure Your Information Security
We have established security mechanisms within our services to protect your information.
All Shanghai Shengbing products feature robust security functionalities designed
to continuously safeguard your information. Insights gained from maintaining our
services help us detect and automatically thwart security threats. Should we identify
risks that we believe you should be aware of, we will notify you and provide guidance on
actions to better protect yourself.
We strive to protect you and Shanghai Shengbing from unauthorized access,
alteration, disclosure, or destruction of the information we hold, including:
· We use encryption to protect the confidentiality of your data during
transmission.
· We provide a range of security features such as secure browsing, security
checks, and two-step verification to help safeguard your account.
· We review our information collection, storage, and processing practices,
including physical security measures, to prevent unauthorized access to our systems.
· Access to personal information is restricted to Shanghai Shengbing employees,
contractors, and agents who need this information to process it. Anyone with such access
must adhere to strict confidentiality obligations under contract, and failure to meet
these obligations may result in disciplinary action or termination.
Cross-border Data Transfer
We are dedicated to safeguarding your personal information and adhering to pertinent
privacy laws and regulations. During the provision of our services to you, it may be
necessary to store and process your personal information in countries outside of your
own. Such transfers may occur for the following purposes:
· To deliver, maintain, and enhance our services;
· To fulfill contractual obligations with you;
· To comply with legal and regulatory mandates;
· To safeguard our legitimate rights and interests.
We take reasonable measures to ensure that all entities receiving this
information maintain an equivalent level of privacy protection as mandated by our
standards.
Children
Under our Terms of Use, you must meet a certain age requirement to play our games and
use our Services. We do not knowingly collect or request personal information from
residents under the age of 13, nor do we directly serve interest-based advertising to
them or knowingly allow them to use our Games and Services.
Our games are designed for adults, and we do not knowingly collect, nor do we
wish to collect, information about children. If you are under the appropriate age,
please do not play our games or use our other services. If you believe that we may have
information from or about a child under the age specified, please contact us
immediately.
Your Rights
You have certain rights regarding your personal information and how we handle it. You
can contact us at any time using the methods described in the Contact Us section below
to exercise these rights. These rights include:
Right of Access: You have the right to know what personal information we hold
about you and, in some cases, to request that we provide you with a copy of this
information. If you wish to exercise this right, please contact us. Before providing any
information, we reserve the right to request reasonable proof to verify your identity.
Please note that we may not be able to provide all the information you request. For
example, if the requested information includes personal information of other
individuals, we cannot provide it. If we cannot provide the requested information, we
will make reasonable efforts to explain why.
Right to Correct Personal Information: We strive to ensure that the information
we hold about you is accurate and up-to-date. If you find any inaccuracies in the
information we hold about you, please contact us here, and we will correct it as soon as
possible.
Right to Deletion: You have the right to request the deletion of certain
personal information we hold about you. If you wish to delete any information about you,
please note that you must delete our games from your mobile device to process your
request. If we delete your personal information, we may still retain some or all of it
for other purposes (such as maintaining financial records, protecting or exercising
legal rights, maintaining marketing opt-out lists, or technical reasons). Additionally,
we will retain your information in an anonymous form. In some cases, personal
information visible through the game (such as usernames, avatars, high scores, and chat
messages) may be cached on other players' devices, and we cannot delete or update this
information from those devices (for example, if the device is not connected to a Wi-Fi
network).
Account Deactivation: If you have created an account with us, you can contact us
using the information below to request that we deactivate your account. Before
deactivating your account, we may ask you to provide additional information, which may
include information about your mobile device. If you wish to deactivate your account
completely, please note that all your progress in our games and any unused virtual items
(such as gold bars or magic items) will be lost, and we will not be able to restore
them.
Right to Restrict Processing: In certain circumstances, you have the right to
request that we restrict the processing of your personal information, such as when you
contest the accuracy of the data we hold about you.
Right to Object: You have the right to object to the processing of your personal
information based on legitimate interests.
Updating Our Privacy Policy
We may periodically update our privacy policy. If we make significant changes to how we
process users' personal information, we will post a new privacy policy on this page and
notify you through email and within the application. These notifications will take
effect immediately after your first use of the service following the changes.
The last revised date of the privacy policy will be indicated at the top of the
page. It is your responsibility to ensure we have your current and valid email address
and to regularly review this privacy policy for any updates.
Contact us
If you have any questions or concerns about anything in connection with this Privacy Policy, including the exercise of any of your rights, please contact us at [email protected] and we will get back to you as soon as possible.